Support
Need help with Qarz-Qurs? We're here.
Contact us
Email: support@qarz-qurs.uz
We reply within one business day.
Common questions
- I didn't receive the SMS code.
- Check that your phone number is entered correctly (starting with 998) and wait for the resend timer. If it still does not arrive, contact us by email.
- How do I record a debt or expense?
- Open a chat with your counterparty and add a debt or shared expense. Both sides see the same ledger.
- How do I settle up?
- Record a cash payment in the chat; the receiver confirms it and the balance updates for both of you.
- Why do I need identity verification?
- Some actions require confirming your identity through MyID to keep both sides of a debt protected.
- Do I need MyID again after signing out?
- Yes. The SMS code proves the number is yours; MyID proves that you are you. Financial actions need both each time you sign in, so a lost phone or SIM cannot be used to record a debt in your name. Your verified details are kept, so it is a check rather than a new registration.
- How do I delete my account?
- Profile → Delete account, or email us. See the privacy policy for what happens to your data.